Director of Partner Solutions - Cardiology

About the Company

Ascertain is building AI agents to automate the administrative work that burdens care teams. We are in major health systems and large specialty groups, saving hundreds of staff hours every week. Our backers include Northwell Health and Deerfield Management.

Responsibilities

• Own strategic customer relationships from implementation through long-term adoption, growth, and renewal for highest-priority healthcare partners.
• Lead complex implementations, guiding customers through deployment, change management, and operational transformation.
• Serve as a trusted advisor to executive sponsors, physician leaders, and practice administrators.
• Partner cross-functionally with Sales, Product, Engineering, and Clinical teams to influence product direction.
• Identify opportunities for expansion by uncovering new use cases and demonstrating ROI.
• Build scalable playbooks and best practices to establish repeatable success across specialty healthcare organizations.

Requirements

• 5+ years of experience leading enterprise healthcare implementations, customer success, consulting, or post-sale delivery.
• Deep experience supporting cardiology physician groups or cardiovascular service lines.
• Strong understanding of ambulatory practice operations (prior authorization, referrals, revenue cycle, scheduling, and clinical workflows).
• Proven ability to lead complex, multi-stakeholder initiatives and build relationships with healthcare executives.
• Experience working with ambulatory EHRs such as athenaOne, eClinicalWorks, Epic, or NextGen.
• Ability to thrive in a fast-paced startup environment.

Preferred Qualifications

• Experience supporting enterprise health systems or large physician organizations.
• Experience implementing AI-enabled workflow automation or healthcare SaaS platforms.