Director of Revenue Cycle Management

About the Company

At AnswersNow, we are trailblazing the future of autism therapy, making it more immediate, accessible, and effective for families everywhere. Our innovative virtual ABA therapy platform is thoughtfully designed by clinicians to recreate the focused, supportive environment of in-person therapy.

Responsibilities

• Own the strategy, performance, and scalability of the end-to-end revenue cycle, including authorizations, claims management, denial prevention, payment posting, and A/R operations.
• Own key RCM performance metrics including net collection rate, denial rate, clean claim rate, cash collections, and days in A/R.
• Lead initiatives to improve revenue capture, reduce reimbursement leakage, and optimize financial outcomes.
• Collaborate with Product and Engineering teams to automate workflows and improve system integrations.
• Collaborate with Clinical Operations and Credentialing teams to ensure payer readiness and enrollment accuracy.
• Develop executive dashboards and reporting that provide visibility into financial and operational performance.
• Build, mentor, and develop a high-performing revenue cycle organization.

Requirements

• 7+ years of progressive healthcare revenue cycle management experience
• 3+ years of leadership experience, ideally within behavioral health, ABA, mental health, or telehealth
• Deep understanding of commercial insurance, Medicaid, telehealth reimbursement, and multi-state payer operations
• Demonstrated success improving KPIs such as denial rates, net collection rates, and A/R performance
• Experience building or scaling RCM operations in a high-growth or startup environment
• Strong analytical skills and experience leveraging data for operational improvements
• Familiarity with healthcare technology platforms, billing systems, and EHRs

Benefits

• $110,000 - $150,000 annual salary
• Bonus opportunity
• Equity
• Flexible hours with an async-friendly team culture