Director/VP, Revenue Operations and Commercial Systems

Responsibilities

• Serve as the executive business owner of Salesforce and the broader commercial systems environment
• Define and execute the roadmap for Salesforce and related commercial technology
• Establish consistent commercial metrics, data standards, and sales stage criteria
• Design and own a standardized forecasting methodology and operating cadence
• Build and maintain repeatable board and executive reporting packages
• Reconcile Salesforce reporting with Finance actuals
• Drive data quality and governance across Sales, Product, Finance, and Customer Success
• Manage and hold accountable external implementation and consulting partners

Requirements

• 10–15+ years in Revenue Operations, Sales Operations, or commercial systems leadership
• Direct responsibility for enterprise forecasting and Salesforce
• Proven experience owning an enterprise-wide sales forecasting process end-to-end
• Experience building board-level and executive commercial reporting
• Track record of repairing low-adoption or poorly governed Salesforce environments
• Experience managing Salesforce architecture and integrations
• Exceptional executive communication and influence skills

Preferred Qualifications

• Experience selecting or implementing CPQ platforms
• Experience with AI-enabled workflow automation for commercial processes
• Background in B2B SaaS, healthcare technology, or life sciences technology
• Experience supporting executive steering committees

About the Company

eClinical Solutions helps life sciences organizations accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud.