E-Learning Support Specialist I

Responsibilities

• Resolve and respond to tickets submitted by faculty and students
• Prepare, maintain, and troubleshoot issues for exams and courses within the LMS
• Complete course audits
• Attend and conduct student and faculty orientations, including online office hours

Requirements

• Bachelor's degree or equivalent industry experience of 1-3 years
• Experience with Learning Management Systems (LMS) such as Canvas, Blackboard, or Sakai
• Proficiency with MS Office Suite, Zoho Ticketing System, and Zoom
• Strong organization and communication skills
• Ability to work independently as part of a virtual team

About the Company

At Orbis Education, we create partnerships with universities to expand their pre-licensure healthcare programs and produce thousands of highly trained graduates ready to enter the workforce.