Educational Sales Consultant

About the Company

FutureLearn believes in the power of education, supporting students worldwide in their professional growth. We collaborate with over 260 international educational partners, including prestigious universities and global institutions, to provide access to high-quality online courses and degree programs to a community of over 20 million students.

Responsibilities

• Manage inbound and outbound contacts via phone, email, chat, and webinars to convert leads into enrollments
• Provide consultation on entry requirements, recognition of foreign qualifications, fees, and financing options
• Record and update all interactions in the CRM while respecting contact SLAs
• Qualify leads throughout the sales funnel

Requirements

• Minimum 2 years in commercial roles within contact centers, preferably in the online higher education sector
• Bachelor's degree or equivalent experience
• Intermediate to advanced English proficiency is preferred
• Experience with CRM tools such as Salesforce or HubSpot
• Strong orientation toward KPIs

Benefits

• Full-time permanent contract
• Continuous training
• Career growth opportunities
• Company computer
• Remote work
• Discounts on company products or services