Engineering Manager (AI)

Responsibilities

• Lead multiple engineering pods and own delivery outcomes: scope, milestones, quality, and on-time execution
• Translate ambiguous customer and internal requests into clear plans, acceptance criteria, and execution strategy
• Set and enforce production-quality standards for AI employee builds including testing, monitoring, runbooks, and documentation
• Serve as technical escalation for complex problems: auth/permissions, integrations, data modeling, reliability, and failure recovery
• Establish team processes: scoping discipline, QA gates, review checklists, incident/postmortem loops, and continuous improvement
• Drive prioritization and capacity planning across pods; identify critical path and remove blockers
• Partner with Delivery Leads to manage tradeoffs, timelines, and client-facing escalations
• Hire and build the team: define roles, run interview loops, calibrate, close candidates, and improve onboarding
• Manage performance: set expectations, deliver feedback, coach growth, and handle underperformance
• Develop leaders within the organization through mentoring, delegation, and building ownership at every level

Requirements

• 5+ years building production systems as a software or automation engineer
• 2+ years engineering management or tech-leadership experience with direct people management
• Experience managing multiple concurrent workstreams with shared standards and predictable delivery
• Deep comfort with APIs, webhooks, auth (OAuth/API keys), and data stores
• Reliability engineering for automation and agentic systems: idempotency, retries, rate limits, and safe failure modes
• Strong testing and observability practices: unit/integration/E2E testing, monitoring, and runbook culture
• Applied AI delivery patterns: prompt iteration, eval harnesses, human-in-the-loop QA, and LLM observability
• Hiring and performance management experience with real examples of coaching and feedback
• Clear written and verbal communication in English; ability to align technical and non-technical stakeholders

About the Company

Infinity Constellation builds Supernal, a platform that helps SMBs hire their first AI employee. Their AI teammates use intelligent, agentic workflows to deliver working, value-generating systems rather than tools.