Enterprise Restaurant Account Manager

About the Company

Sharebite is the leading meal benefits platform built exclusively for companies to feed their employees. Every meal ordered through the Sharebite platform results in a meal donation to local partners to help combat food insecurity.

Responsibilities

• Drive operational improvement with restaurant partners to ensure the best user experience
• Develop plans to grow partner business through new locations or increased sales
• Use analytical abilities to build tools and processes to drive partnership KPIs
• Work with internal stakeholders to improve product and operations based on partner feedback
• Maintain high-touch communication via email, phone, and face-to-face meetings
• Execute multi-session onboarding and training sessions
• Communicate ongoing ROI to high-value restaurant partners
• Execute account strategies and manage multi-location contracts through negotiation and execution

Requirements

• 2-4+ years of experience in account management or client service
• Exceptional communication skills for external and internal stakeholders
• Strong project management abilities to develop joint business plans
• Ability to manage multiple tasks in a rapidly evolving startup environment
• High level of organization and ability to handle ambiguity

Preferred Qualifications

• Proficiency in Salesforce
• Project Management skills
• Basic query building (SQL)
• Experience within the food tech space