Epic Clinical Case Management Analyst

Responsibilities

• Identify, map, and analyze clinical and business processes for assigned Epic applications
• Perform workflow analysis and map critical business processes using industry best practices
• Prepare documentation for business requirements using data flow and object models
• Translate user requirements into functional and technical design specifications
• Perform system configuration to meet business requirements
• Develop test plans, test cases, and test scripts for unit and integration testing
• Provide client support training and develop training materials
• Monitor system functionality and maintain product documentation including user manuals and troubleshooting guidelines
• Manage application version upgrades and respond to user support calls

Requirements

• Bachelor's Degree in Computer Science or a related field
• 3 years of experience in an IT or clinical environment
• Experience with business process mapping, analysis, and acceptance testing
• Must be certified in Clindoc and/or Grand Central
• Must be willing to obtain Epic Case Management certification within 6 months
• Experience with Epic or other healthcare applications
• Proficiency in using applications, operating systems, and databases

Preferred Qualifications

• Project management experience with project management software knowledge
• Strong understanding of change management practices and procedures

Benefits

• Competitive compensation and incentive pay opportunities
• Health and welfare benefits including medical, dental, vision, life, short-, and long-term disability
• Paid Time Off programs
• Flexible Spending Accounts for healthcare and dependent care expenses
• Family benefits including adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match
• Educational Assistance Program

About the Company

Advocate Health is the third-largest nonprofit, integrated health system in the United States. It is a national leader in clinical innovation, health outcomes, consumer experience, and value-based care, serving nearly 6 million patients across a vast network of hospitals and care locations.