Experience Design Lead - Dubai

Responsibilities

• Lead end-to-end experience design on strategic digital transformation projects across Web, Mobile and connected experiences.
• Translate insights into strategy, IA, customer journeys, user flows and interactive prototypes that meet clear business objectives.
• Facilitate design thinking workshops and stakeholder sessions to align product, data and engineering teams.
• Plan and run user research (interviews, surveys, usability testing) and convert findings into validated design outcomes.
• Champion inclusive design and accessibility (WCAG) across solutions, embedding A11y best practices into delivery.
• Define and govern design systems and DesignOps practices to ensure component quality and scalability.
• Mentor and coach mid/junior designers while also contributing hands-on design and prototyping work.
• Support pitches and client workshops; represent the design discipline in cross-functional programs.
• Localise designs for MENA markets and guide culturally appropriate content and interaction patterns.

Requirements

• 10+ years experience
• 3+ years leadership
• Portfolio required
• Agency experience
• Figma proficiency
• Miro proficiency
• Prototyping skills
• WCAG accessibility
• Design systems
• User research
• MENA market expertise
• Enterprise platforms
• English fluency
• Based in Dubai/UAE

Preferred Qualifications

• Experience with enterprise CMS and marketing platforms (e.g. Adobe, Sitecore).
• Familiarity with data reporting and visualisation tools (Power BI, Tableau).
• Practical use of XD research tools (Maze, UserTesting) and AI design tooling.
• Motion and interaction design experience for rich, accessible interfaces.
• DesignOps governance experience and component quality assurance.
• Prior work on large-scale, cross-cultural localisation projects.

Benefits

• Annual leave and paid time off
• Health insurance
• Career growth, mentoring and learning opportunities
• International career path across Valtech's global network
• Inclusive, values-driven culture and supportive team environment

About the Company

Valtech is a global digital innovation company that blends creativity, technology and strategy to help organisations transform and deliver exceptional customer experiences. With over 6,500 experts across 60+ offices, Valtech is expanding its presence in MENA with Dubai as a strategic hub. We partner with leading brands to drive measurable impact through digital transformation, offering colleagues international career opportunities, a collaborative culture and the chance to work on high-impact, creative projects.