Foochow VRI/OPI Interpreter

Responsibilities

• Answer calls professionally following the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply healthcare and medical terminology knowledge to facilitate clear communication
• Provide the highest level of customer service during OPI/VRI sessions
• Facilitate communication between Limited English Proficient individuals and clients
• Complete internal professional training and pursue relevant certifications
• Comply with dress code requirements for video remote interpreting

Requirements

• Native fluency in Foochow and fluent English
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of over-the-telephone interpretation experience preferred
• Knowledge of medical terminology preferred
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

• Windows 10+ computer with dual core 2 GHz processor (Intel Core i5 or superior)
• 8 GB RAM minimum, operating in "High Performance" mode
• Wired internet connection with minimum 10 Mbps download / 3 Mbps upload (Wi-Fi not allowed)
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or wireless)
• Single device only—no external devices, cell phones, tablets, Chromebooks, or Macs permitted

Benefits

• Fully remote position with clear scheduling
• Full-time hours including business and weekend coverage
• Internal certified training provided
• Monthly fee payments with contract employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification and high-tech translation memory software, the company serves clients globally across all languages and business applications.