Forms Completion Specialist

Responsibilities

• Process FMLA and Short Term Disability paperwork
• Communicate with patients and physician coordinators regarding disability paperwork
• Process medical record requests in adherence to HIPAA and HITECH compliance
• Complete FMLA/Disability forms using industry standard responses
• Answer incoming calls and capture call data on Excel tracking logs
• Validate and process all incoming requests for Protected Health Information (PHI)
• Monitor EMR accounts to ensure requests are processed within required time frames
• Maintain an Accounting of Disclosure Log for all medical records released

Requirements

• 1 year of experience in a medical records department or similar setting
• Experience with FMLA/Disability forms
• Familiarity with medical terminology and medical office processes
• Proficiency in Microsoft Word and Excel
• Ability to type 50 wpm
• Experience using fax, copier, and scanning machines
• Strong organizational and multi-tasking skills

About the Company

Sharecare is a digital healthcare company that delivers software and tech-enabled services to stakeholders across the healthcare ecosystem to help improve care quality, drive better outcomes, and lower costs.