Forward Deployment Engineer/Support Engineer Coach

Responsibilities

• Provide 1:1 coaching to Mento members through virtual sessions using the Mento Platform & Tools
• Participate in ongoing training sessions to improve coaching abilities and skills
• Communicate with members via email or chat in the Mento App between sessions
• Share coaching tools and insights within the Mento coaching community
• Act as an ambassador of the Mento community with kindness, respect, and empathy

Requirements

• 15+ years of experience managing teams and coaching individuals in forward deployment or support engineering
• Experience as a senior executive responsible for engineering leadership
• Proven track record of leading teams through hypergrowth or rapid organizational change
• Ability to dedicate a minimum of 12+ hours per month for at least 24 months
• Capacity to commit 3 to 5 hours per week
• High emotional intelligence and self-awareness
• Ability to work in a constantly-changing startup environment

Preferred Qualifications

• Prior experience at a U.S. or global technology company
• Experience with infrastructure, platform, security, or ML/AI engineering organizations
• Coaching certifications

About the Company

Mento is a coaching platform that empowers people to thrive in jobs they love through 1:1 partnerships and professional development.