Fuzhou-English OPI/VRI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients in healthcare and medical settings
• Apply industry standards of practice and maintain the highest level of customer service
• Participate in internal professional training and pursue relevant certifications
• Comply with dress code requirements for video remote interpreting
• Communicate and report to your team leader

Requirements

• Fluent in English and native in Fuzhou
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of over-the-telephone interpretation experience preferred
• Knowledge of medical terminology preferred
• International healthcare certifications (PICSI, ALTA, HIPAA, etc.) a plus

Preferred Qualifications

• Prior experience with OPI/VRI in a professional interpretation company
• Familiarity with legal terminology
• Relevant healthcare industry certifications

Benefits

• Fully remote contract position with clear scheduling
• Full-time availability including business and weekend hours
• Immediate start after onboarding
• Internal certified training provided
• Monthly fee payments

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. The company serves clients globally with ISO certification, high-tech translation memory software, and access to translators for any language and business application.