Fuzhou VRI/OPI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply medical and healthcare terminology knowledge to facilitate clear communication
• Provide the highest level of customer service during interpreting sessions
• Facilitate communication between Limited English Proficient speakers and clients
• Participate in internal professional training and pursue additional certifications
• Comply with dress code requirements for video remote interpreting

Requirements

• Fluent in English and native in Fuzhou
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of over-the-telephone interpretation experience preferred
• Knowledge of medical terminology and legal terminology awareness preferred
• Healthcare certifications preferred (PICSI, ALTA, HIPAA)

Preferred Qualifications

• Experience with OPI/VRI platforms in a professional interpretation setting
• Familiarity with healthcare industry standards and practices

Benefits

• Fully remote position with a clear schedule
• Full-time hours including business and weekend coverage
• Internal certified training provided
• Monthly fee payments with contract-based employment
• Immediate availability to start after onboarding

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. The company serves clients globally with high-tech translation memory software, ISO certification, and access to translators for any language and business application. Future Group has built a strong reputation across the language services market for meeting client requirements in beneficial and cost-effective ways.