GTM Systems Lead

About the Company

Chowbus is a leading AI Asian restaurant technology SaaS platform. We build tech ecosystems that help restaurants grow, serve with heart, and uplift their communities.

Responsibilities

• Own CRM platform strategy, architecture, and roadmap
• Define target-state data models and system-of-record boundaries
• Lead platform evaluations and build business cases for major platform decisions
• Manage the strategy for marketing automation, sales engagement, and support tooling
• Partner with Sales, Marketing, Support, and Operations to translate requirements into platform design
• Set standards for CRM data quality, field governance, and access control
• Run vendor evaluations and manage vendor relationships and renewals

Requirements

• 6+ years in revenue operations, GTM systems, CRM strategy, or business systems
• Deep working knowledge of Salesforce, HubSpot, or equivalent CRM platforms
• Experience owning a CRM roadmap, major implementation, or platform migration end to end
• Strong understanding of CRM integrations with marketing and sales tools
• Ability to drive platform decisions with executive stakeholders

Preferred Qualifications

• Background in restaurant tech, POS, payments, SaaS, or marketplace
• Bilingual in English and Chinese