Haitian Creole-English OPI/VRI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply specialized medical and healthcare vocabulary during interpreting sessions
• Facilitate communication between Limited English Proficient individuals and clients with accuracy and completeness
• Maintain dress code requirements for video remote interpreting
• Participate in internal professional training and pursue additional certifications
• Report to team leadership and provide highest level of customer service

Requirements

• Native fluency in Haitian Creole and fluent English
• 1+ years of over-the-telephone interpretation experience with a recognized interpretation company
• Strong knowledge of medical terminology; legal terminology knowledge is a plus
• High school diploma
• High emotional intelligence and tolerance for diverse cultures
• Excellent communication, listening, note-taking, and memory retention skills
• Wired internet connection with minimum 10 Mbps download and 3 Mbps upload speeds
• Windows 10 computer with dual core 2GHz processor and 8GB RAM minimum
• Wired noise-cancelling headset with built-in microphone (no wireless/Bluetooth)

Preferred Qualifications

• International healthcare certifications such as PICSI, ALTA, or HIPAA
• Additional language pairs or specialized industry expertise

Benefits

• Fully remote position with flexible full-time or part-time scheduling
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has built a global reputation for delivering cost-effective, high-quality language services across diverse industries.