Haitian Creole-English OPI/VRI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply specialized medical and healthcare vocabulary during interpreting sessions
• Facilitate communication between Limited English Proficient individuals and clients with accuracy and completeness
• Maintain dress code requirements for video remote interpreting
• Participate in internal professional training and pursue additional certifications
• Report to team leaders and provide excellent customer service throughout each session

Requirements

• Native fluency in Haitian Creole and fluent English
• 1+ years of over-the-telephone interpretation experience with a recognized interpretation company
• Strong knowledge of medical terminology; legal terminology knowledge preferred
• High school diploma
• High emotional intelligence and tolerance for diverse cultures
• Excellent communication, listening, note-taking, and memory retention skills

Preferred Qualifications

• International healthcare certifications (PICSI, ALTA, HIPAA, etc.)
• Additional experience in legal interpretation settings

Benefits

• Fully remote position with flexible full-time or part-time scheduling
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract-based employment
• Supportive team environment with active communication and established corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. The company delivers language services across the globe using high-tech translation memory software, ISO certification, and access to translators for any language and business application.