Head of Payments

About the Company

The client is a profitable Ukrainian product startup founded in 2023 that builds personalized Health & Fitness products for a global audience. The company operates on a B2C subscription model across the US and European markets with a fully remote team of over 50 people.

Responsibilities

• Review current payment setup and Acceptance Rate performance to identify quick wins
• Build and scale multi-PSP infrastructure including routing, orchestration, and cascading
• Onboard new payment providers
• Own payment strategy metrics such as success rate, renewal rate, and recovery rate
• Manage billing logic including retry, dunning, and renewal flows
• Manage processing costs and PSP negotiations to optimize payment margins
• Monitor risk metrics including chargeback rates and fraud
• Lead and grow the payments team

Requirements

• 3+ years of core payments experience
• Experience in B2C mobile or web subscription businesses
• Experience working with Tier-1 PSPs such as Stripe, Adyen, Braintree, or Checkout.com
• Experience with multi-PSP orchestration, routing, and cascading
• Experience with US and European markets
• Experience handling a scale of 3-5M+ transactions per month
• Upper-Intermediate (B2+) English level

Preferred Qualifications

• Management experience