Head of Product - Virtual Intimacy Startup

Responsibilities

• Define product vision, roadmap and full P&L ownership (pricing, packages, budget, OKRs, margin control)
• Lead growth & monetization: subscription conversion, upsell (minute bundles/telephony/video), virtual gifts, pricing experiments and funnel optimization
• Improve retention & quality: churn reduction, favorite companion mechanics, context handover, NPS/CSAT programs
• Build and scale supply/operations: recruit/train companions (Companion Academy), scheduling, workforce management, SLA, QA/audit
• Own Trust & Safety: content policies, real-time and post-moderation, incident handling and appeals
• Design and roll out AI-hybrid roadmap (assistant → hybrid → AI-tier) to optimize COGS while preserving brand trust
• Prepare and execute risk & crisis communications (PR, platform interactions, regulatory narratives)
• Hire, develop and lead a data-driven product team; establish culture of accountability and measurable outcomes

Requirements

• 8-12 years
• Consumer subscriptions
• Marketplace experience
• P&L management
• Supply scaling
• Workforce/SLA
• Trust & Safety
• A/B testing
• Pricing & monetization
• AI assistants
• Crisis management
• Data analytics

Preferred Qualifications

• Experience with wellness/communications/telemedicine/EdTech products
• Proven record scaling 1k–10k+ providers (contact centers/gig marketplaces)
• Hands-on implementation of AI-hybrid assistants in consumer-facing products
• Familiarity passing App Store / Google Play content and policy requirements
• Prior ownership of subscription funnels and long-term retention programs

Benefits

• Remote full-time opportunity (workable from UAE/MENA)
• 28 calendar days annual vacation
• 7 wellness days per year
• Referral bonuses (up to $5,000)
• 50% funding for professional training & international conferences
• Corporate discount for English lessons
• Health benefits: up to $1,000 gross/year compensation when corporate insurance not available
• Workplace equipment/work-from-home reimbursement (up to $1,000 gross every 3 years)
• Internal gamified rewards system and team-building activities

About the Company

Social Discovery Group (SDG) is a global social discovery and communication company with 60+ brands and ~500M users. We build products addressing loneliness and human connection using AI, video streaming and game mechanics across brands such as Dating.com, DateMyAge, Cupid Media and others. Our international team of digital nomads operates worldwide, including UAE and the broader MENA region. This role leads a new Virtual Intimacy product from scratch with cross-functional teams, operating remotely with global stakeholders.