Healthcare Outreach Representative

About the Company

Octave is a modern behavioral health practice creating a new standard for care delivery that’s both high-quality and accessible. With in-person and virtual clinics in multiple states, the company offers evidence-based individual, couples, and family therapy, while pioneering relationships with payers to make care more affordable through insurance.

Responsibilities

• Make outbound calls to providers in whitespace markets
• Manage inbound requests from healthcare providers
• Conduct virtual presentations to educate physicians and staff
• Overcome objections and establish Octave as a preferred referral partner
• Meet assigned referral targets and complete virtual sales activities
• Build a deep understanding of Octave's services and value proposition
• Maintain an organized pipeline and track outreach in CRM
• Partner with marketing to create scalable referral processes
• Leverage AI tools for daily efficiency and decision-making

Requirements

• 2-4 years in behavioral health outreach, business development, or healthcare sales
• Experience engaging healthcare providers or medical office staff
• Proven ability to manage a pipeline and work in a CRM (HubSpot or Salesforce)
• Strong verbal and written communication skills
• Ability to work core business hours of 8:00 AM to 4:00 PM PST on at least three weekdays
• Comfort using AI tools in day-to-day workflows

Preferred Qualifications

• Deep understanding of the behavioral health landscape
• Prior experience with AI tools