Hmong Interpreter

Responsibilities

• Answer calls professionally following the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients using healthcare and medical terminology
• Provide the highest level of customer service during interpreting sessions
• Comply with dress code requirements for video remote interpreting
• Participate in internal professional training and pursue new certifications
• Communicate and report to your team leader

Requirements

• Native fluency in Hmong and fluent English
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of OPI/VRI experience preferred but not mandatory
• Knowledge of medical terminology preferred
• International healthcare certifications (PICSI, ALTA, HIPAA, etc.) are a plus

Preferred Qualifications

• Prior experience in a well-known interpretation company
• Awareness of legal terminology
• Relevant healthcare industry certifications

Benefits

• Fully remote position with clear scheduling
• Full-time hours including business and weekend coverage
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has earned a reputable position across the global language services market.