Hmong VRI/OPI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients using healthcare and medical terminology
• Participate in internal professional training and pursue new certifications
• Report to team leaders and comply with dress code requirements for video remote interpreting

Requirements

• Fluent in English and native in Hmong
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of OPI/VRI experience preferred but not mandatory
• Knowledge of medical or legal terminology preferred

Preferred Qualifications

• Windows 10 or higher with dual core 2 GHz processor (Intel Core i5 or superior)
• 8 GB RAM minimum, computer operating in "High Performance" mode
• Wired internet connection with minimum 10 Mbps download / 3 Mbps upload (Wi-Fi not allowed)
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or wireless)
• Single computer or laptop only—no external devices, Chromebooks, or Macs permitted

Benefits

• Fully remote position with clear scheduling including business and weekend hours
• Full-time contract employment with monthly fee payments
• Internal certified training and immediate availability to start after onboarding
• Supportive team environment with active communication and corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group serves clients globally in the most beneficial and cost-effective way.