HR Operations Specialist

About the Company

Zeely AI is an all-in-one AI marketing platform that helps small businesses and marketing teams grow faster and achieve their goals through high-performing content and automation. The company is a stable, profitable, and fast-growing platform with over 1,000,000 businesses using the service.

Responsibilities

• Audit HR processes, identify bottlenecks, and implement standardized, scalable workflows
• Own the full operational onboarding and offboarding lifecycle including documentation and access management
• Administer and improve the HRIS (PeopleForce) by configuring workflows and automations
• Coordinate the probation process through check-ins and feedback collection
• Create and maintain SOPs, process documentation, and the HR Knowledge Base
• Coordinate administration of employee benefits, learning budgets, and internal AI tools
• Prepare regular HR analytics and reports including headcount, turnover, and onboarding metrics
• Collaborate with HR, Finance, IT, and Operations teams to ensure efficient internal processes

Requirements

• 2–3+ years of experience in HR Operations, People Operations, or HR Administration in tech-driven companies
• Hands-on experience administering an HRIS such as PeopleForce, BambooHR, or HiBob
• Experience managing the full onboarding and offboarding lifecycle
• Experience creating SOPs and operational templates
• Understanding of AI tools and enthusiasm for leveraging them for efficiency
• Experience with HR analytics and reporting
• Systems-thinking mindset and process-oriented approach
• Strong organizational skills and ability to work independently in a fast-paced environment

Benefits

• Remote-first approach
• Paid time off and sick leaves
• Financial support with private entrepreneurship matters
• Regular performance reviews