Indonesian OPI/VRI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients in healthcare and legal settings
• Apply industry-specific vocabulary and standards of practice
• Participate in internal professional training and pursue relevant certifications
• Report to team leaders and comply with dress code requirements for video remote interpreting

Requirements

• Native fluency in Indonesian and fluent English
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of OPI/VRI experience preferred but not mandatory
• Knowledge of medical and legal terminology preferred
• Healthcare certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

• Dedicated wired internet: minimum 10 Mbps download / 3 Mbps upload (Wi-Fi not allowed)
• Windows 10 or higher, Intel Core i5 or superior processor, 8GB RAM minimum
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or wireless)
• Single computer or laptop operating in "High Performance" mode with power adapter plugged in
• Chromebook and Mac devices are not permitted

Benefits

• Fully remote position with clear scheduling
• Full-time hours including business and weekend coverage
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract-based employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has built a reputable global presence in the language services market.