Inside Sales Representative

Responsibilities

• Deliver personalized insurance quotes and exceptional service for non-Horace Mann products
• Foster strong relationships with agents and address client inquiries via email, phone, and web
• Collaborate with third-party vendors to process quotes and applications
• Bind policies and ensure proper documentation, including approvals, payments, and signatures
• Track and report key performance metrics while maintaining quality reviews
• Achieve production goals through consistent client engagement and follow-ups
• Utilize sales techniques to maintain strong close ratios and service levels

Requirements

• High school diploma or GED required
• Active Property & Casualty (P&C) license required
• Availability during standard operating hours Monday–Friday (7:00 a.m.–8:00 p.m. CST) and occasional Saturdays

Preferred Qualifications

• Bachelor’s degree or equivalent experience
• Experience in call centers, customer service, or sales

About the Company

Horace Mann was founded in 1945 to provide quality, affordable insurance for teachers. Today, the company serves more than 4,100 school districts nationwide, helping educators protect what they have today and prepare for a successful tomorrow.