Inside Sales Representative (Northeast)

Responsibilities

• Provide administrative sales support and assist with pre-sale inquiries
• Process and manage customer purchase orders and ensure accurate order entry
• Coordinate with plant locations, procurement, and logistics to meet customer due dates
• Handle telephone inquiries and provide proactive customer service solutions
• Perform monthly reconciliation of reload yard inventory
• Support customer restoration efforts during emergencies, which may require occasional night, weekend, or holiday work
• Complete occasional plant visits for physical inventories and training

Requirements

• High school diploma or equivalent required; bachelor's degree preferred
• 1-3 years of experience in customer service or inside sales
• Excellent customer service and communication skills
• Ability to analyze and write general business and financial reports
• Proficient use of Microsoft Office Products
• Ability to work independently and manage multiple tasks under pressure
• Reliable Wi-Fi for remote work
• Willingness to travel 5%

About the Company

Koppers is a global provider of treated wood products, wood treatment chemicals, and carbon compounds, serving diverse industries including railroad, utility, and construction.