Integration Manager & Technical Support Specialist

Responsibilities

• Configure and activate partners in the production environment
• Handle API key management and verify setups
• Analyze logs to troubleshoot transaction errors during the pre-live stage
• Perform pre-live merchant configurations and payment method setups
• Ensure production readiness and successful Go-Live launches for merchants

Requirements

• 1+ years of experience in L2/L3 Tech Support or Senior Support roles in FinTech, Crypto, or payment processing
• Hands-on experience working with logs and monitoring tools for root cause analysis
• Understanding of client-server architecture, REST APIs, and JSON structures
• Proficiency with Postman for request validation
• Fluent English (B2/C1) and Ukrainian or Russian language skills
• Strong analytical and problem-solving skills

About the Company

Join an agile, international team shaping the future of finance in a transparent environment that values open dialogue and experimentation.