Integration Support Engineer

About the Company

Siteline is a Series A SaaS startup in the construction space on a mission to modernize finance for construction. We are reimagining construction finance to help contractors get paid, grow their business, and build a better future.

Responsibilities

• Serve as the primary contact for integration-related support, performing root cause analysis and troubleshooting data flows
• Manage complex data migrations and system transitions
• Collaborate with Customer Success to provide hands-on technical support during implementation
• Partner with Engineering to report bugs and ensure smooth feedback loops
• Build and maintain technical documentation, guides, and runbooks
• Support pre-sales initiatives through technical discovery

Requirements

• 2–5 years in technical roles such as integrations, implementation, technical support, or solutions engineering
• Strong technical foundation in debugging APIs, data flows, configurations, and logs
• Experience conducting root cause analyses
• Proven ability to create clear technical documentation
• Ability to thrive in fast-paced, ambiguous environments
• Excellent communication skills for both customers and internal teams

Preferred Qualifications

• Familiarity with ERP solutions like Sage, Vista, or QuickBooks
• Familiarity with General Contractor portals like Procore, Textura, or GC Pay
• Previous experience in construction tech, SaaS, or B2B technical environments

Benefits

• Competitive compensation and meaningful equity
• Flexible work environment and remote options
• Comprehensive health, dental, and vision insurance
• Annual $1K learning stipend
• Unlimited PTO with a three-week annual minimum
• Regular team social activities and in-person meetups