IT Administrator

About the Company

SimpliFed is a Maternal Care at Home model powered by our Maternal Health Operating System, centered on exceptional patient experience while driving strong clinical outcomes and reducing cost. We specialize in lactation and baby feeding support as well as high risk condition monitoring.

Responsibilities

• Manage employee devices, accounts, and access (laptops, mobile devices, SaaS tools)
• Administer identity and access management (SSO, MFA, role-based access)
• Support onboarding and offboarding while maintaining security and compliance
• Maintain and troubleshoot networks, endpoints, and cloud-based systems
• Monitor system health, patching, and updates
• Respond to IT support requests and resolve issues quickly
• Assist with HIPAA, SOC 2, and security audits
• Document IT processes, policies, and procedures

Requirements

• 3+ years of experience in IT administration or systems support
• Experience supporting macOS and Windows environments
• Familiarity with cloud platforms (AWS, Azure, or GCP)
• Understanding of networking basics (DNS, VPNs, firewalls)
• Experience with endpoint management and MDM tools
• Familiarity with HIPAA, HITRUST, or SOC 2 controls
• Experience with tools like CrowdStrike, Okta, Google Workspace, Microsoft 365, Jamf, and Intune
• Valid Driver's License and REAL ID
• Authorized to work in the United States on a full-time basis

Preferred Qualifications

• Exposure to security incident response or vulnerability management
• Experience working in a fast-paced startup environment