IT Director

Responsibilities

• Own the Sales & Service technology operating model, platform strategy, and roadmap alignment across Salesforce-centered platforms
• Drive business process transformation across sales operations, lead-to-cash, quote-to-cash, and PSA/Certinia
• Manage complex technology projects and cross-functional initiatives, coordinating milestones and risks
• Provide hands-on technical leadership across Salesforce Sales Cloud, Service Cloud, Revenue Cloud, and Data Cloud
• Oversee Salesforce DevOps, release management, and production readiness practices
• Lead technology innovation and AI enablement using Agentforce, Einstein, and Data Cloud
• Lead and develop the internal technology delivery team and manage external vendors and implementation partners

Requirements

• 12+ years of experience in enterprise technology delivery, business systems, CRM, or Salesforce platform leadership
• 10+ years of experience owning Salesforce-centered strategy and delivery governance
• 8+ years of experience leading high-performing teams of administrators, developers, and architects
• Deep technical fluency in Salesforce (Apex, LWC, Flow, APIs) and adjacent systems like Certinia PSA or ZoomInfo
• Proven experience with Quote-to-Cash, sales engagement tools, and enterprise data flows
• Experience with Salesforce SDLC, DevOps, and CI/CD practices
• Strong understanding of AI-enabled automation and Salesforce AI governance
• Bachelor's degree in a relevant discipline or equivalent experience

Preferred Qualifications

• Professional certifications such as Salesforce Administrator, Platform App Builder, or Application Architect
• Experience with Revenue Cloud/CPQ or Certinia
• Previous experience supporting security services organizations

About the Company

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since 2011, GuidePoint has grown to over 1,200 employees and serves as a trusted advisor to more than 6,200 customers.