IT Manager

Responsibilities

• Provide leadership, direction, and coaching across a cross-functional IT team including systems administration, help desk, and software development
• Maintain overall responsibility for the company’s infrastructure and develop technology roadmaps
• Oversee the software development lifecycle (SDLC) from design to deployment
• Manage project intake, scoping, prioritization, and resource allocation
• Collaborate with stakeholders to translate business requirements into technical requirements
• Oversee e-commerce, B2B platforms, ERP environments, and EDI/cXML transactions
• Implement and enforce IT policies, standards, and security practices under CMMC Level 2 requirements
• Act as a senior technical escalation point for complex challenges

Requirements

• Bachelor’s degree in IT, Computer Science, Information Systems, or equivalent practical experience
• 5+ years of progressive IT experience in a managerial role
• Strong systems administration and infrastructure background
• Solid grasp of software engineering principles and SDLC best practices
• Experience designing and implementing disaster recovery and business continuity plans
• Ability to be hands-on across multiple IT disciplines
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• Knowledge of C#, Java, JavaScript, Classic ASP, and HTML/CSS
• Experience with Agile, Jira, and GitHub
• Experience with Microsoft Dynamics 365 Business Central
• Experience with EDI platforms (Cleo or Microsoft BizTalk)
• Relevant certifications such as ITIL, PMP, VMware VCP, CompTIA, or Microsoft credentials
• Skills in DevOps, debugging, and performance optimization

About the Company

M9 Solutions provides IT services and solutions to the Federal Government and commercial customers, specializing in IT Talent Solutions, Cyber Security, Cloud Migration, and Software Development.