IT Systems and Network Administrator

Responsibilities

• Maintain a precise, up-to-date registry of all hardware, including laptops, peripherals, and high-performance GPU units
• Lead the technical onboarding and offboarding process, ensuring all hardware and software access is provisioned or revoked promptly
• Serve as the primary point of contact for external vendors for hardware leasing, maintenance, and procurement
• Implement and enforce strict asset security protocols and data protection standards across all company devices
• Create and maintain clear Standard Operating Procedures (SOPs) for IT support, system handovers, and emergency recovery
• Manage the secure transfer of hardware between team members, ensuring all devices are wiped, inspected, and re-imaged correctly
• Act as the first line of defense for all internal IT issues, troubleshooting hardware and software problems for the Dubai team

Requirements

• 3-4 years of experience in IT Support, IT Operations, or Systems Administration
• Expertise in Inventory Management with a proven track record of managing physical assets
• Deep knowledge of macOS and Windows administration, including MDM tools like Jamf or Intune
• Experience managing SSO and IAM platforms such as Okta, Google Workspace, or Azure AD
• Basic understanding of networking hardware and the ability to troubleshoot physical office infrastructure
• Firm understanding of data security, disk encryption, and endpoint protection
• Ability to work onsite in Dubai to manage physical asset handovers and provide immediate support

About the Company

Flatgigs provides specialized talent and operational support to help businesses scale efficiently.