IT Technician

Responsibilities

• Install, configure and maintain desktops, laptops, printers, servers and peripherals across UAE offices
• Provide timely technical support to staff onsite and remotely; triage, diagnose and resolve incidents
• Monitor system performance, backups and antivirus solutions; ensure security compliance
• Manage user accounts, permissions and Active Directory administration
• Configure and maintain network equipment (routers, switches, firewalls) and VPNs
• Maintain inventory, documentation of IT assets, processes and change logs
• Assist with IT projects including upgrades, migrations and deployments

Requirements

• 5+ years
• PC/Mac repair
• Server maintenance
• Windows OS
• macOS
• Linux
• Active Directory
• Microsoft 365
• TCP/IP
• DNS
• DHCP
• VPN
• Firewall config
• Troubleshooting
• Customer service

Preferred Qualifications

• CompTIA A+
• Network+
• Microsoft certifications
• Prior UAE experience
• Experience with on-premises servers and cloud integrations

Benefits

• Health insurance provided
• Visa sponsorship
• Annual ticket
• Paid leave
• Professional development support

About the Company

KILONEWTONS is an engineering and technology firm operating in the UAE, delivering technical solutions and projects across multiple sectors. The company values a collaborative environment, professional growth and reliable IT operations to support its teams across UAE locations.