IT Training & Development Specialist

Responsibilities

• Assess organizational training needs across multiple stakeholder groups and user populations
• Design role-based learning strategies aligned with project objectives and organizational goals
• Develop comprehensive training curricula for ERP implementations
• Translate complex business processes and system functionality into engaging, user-friendly learning experiences
• Create instructor-led training materials, participant guides, facilitator guides, quick reference guides, job aids, videos, and eLearning content
• Deliver engaging instructor-led and virtual training sessions for users at all organizational levels
• Prepare client teams for User Acceptance Testing (UAT), cutover, and go-live activities
• Partner with Organizational Change Management consultants to align learning activities with overall change strategies
• Measure training effectiveness through assessments, surveys, participation metrics, and adoption indicators
• Serve as a trusted advisor to client stakeholders throughout the implementation lifecycle

Requirements

• 3–7+ years of experience designing and delivering enterprise software training programs
• Experience supporting ERP implementations such as Workday, SAP, Oracle, or similar enterprise platforms
• Experience delivering training for public sector organizations (state/local government, K-12, higher education, or federal agencies)
• Strong instructional design experience for instructor-led, virtual, and blended learning solutions
• Experience creating eLearning content, job aids, and reference guides
• Proficiency with modern instructional authoring tools and Microsoft Office
• Familiarity with Organizational Change Management principles
• Ability to travel up to 35% for client engagements
• Bachelor's degree in Instructional Design, Education, IT, Communications, or related field

Preferred Qualifications

• Workday training development and delivery experience
• Experience supporting Workday or SAP implementations in public sector environments
• Certification in Instructional Design, Learning & Development, or Adult Learning
• Experience measuring learning effectiveness through training analytics
• Bilingual language capabilities

Benefits

• Generous time off and flexible remote environment
• 401(k) with company match that immediately vests
• Comprehensive medical, dental, and vision insurance
• Caregiver and adoption support
• Financial coaching and EAP
• Company-paid life insurance
• Continuous learning and growth opportunities

About the Company

Meridian is a 10-time Inc. 5000 honoree and a certified Workday and SAP Services Partner. They deliver enterprise solutions to state and local governments, federal agencies, and K–12 organizations, focusing on helping clients successfully adopt new technology through strategic training and digital transformation.