Karen/Burmese Interpreter - VRI/OPI

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients in healthcare and legal settings
• Apply industry-specific vocabulary and standards of practice
• Participate in internal professional training and pursue additional certifications
• Report to team leadership and comply with dress code for video remote interpreting

Requirements

• Native fluency in Karen/Burmese and fluent English
• 1+ years of OPI/VRI experience preferred
• Knowledge of medical and legal terminology preferred
• Healthcare certifications preferred (PICSI, ALTA, HIPAA)
• High school diploma
• High emotional intelligence and cross-cultural tolerance
• Strong communication, listening, note-taking, and memory retention skills

Preferred Qualifications

• Dedicated wired internet: minimum 10 Mbps download / 3 Mbps upload (Wi-Fi not allowed)
• Windows 10, Intel Core i5+ or equivalent, 8GB RAM minimum
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth/wireless)
• Computer operating in "High Performance" mode, plugged into power adapter
• No Chromebooks, Macs, tablets, or mobile devices permitted

Benefits

• Fully remote contract position with clear scheduling
• Full-time hours including business and weekend coverage
• Internal certified training provided
• Monthly fee payments with immediate availability after onboarding

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. With ISO certification and high-tech translation memory software, the company serves clients globally across all languages and business applications.