Karen Interpreter

Responsibilities

• Provide accurate Karen-English interpretation for OPI and VRI calls in healthcare and medical settings
• Facilitate communication between Limited English Proficient clients and English-speaking providers
• Render all messages completely and accurately without adding, omitting, or substituting content
• Maintain professional standards per interpreter code of conduct and dress code requirements for video calls
• Take detailed notes during calls and apply industry-specific medical terminology
• Complete internal professional training and pursue relevant certifications
• Report to team leadership and maintain high customer service standards

Requirements

• Native fluency in Karen and fluent English proficiency
• High school diploma or equivalent
• High emotional intelligence and cultural tolerance
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of OPI/VRI experience preferred but not required
• Knowledge of medical terminology preferred
• Healthcare industry certifications (PICSI, ALTA, HIPAA, etc.) preferred

Preferred Qualifications

• High-speed wired internet: minimum 10 Mbps download, 3 Mbps upload (Wi-Fi not permitted)
• Windows 10 computer with Intel Core i5+ or equivalent dual-core 2 GHz processor
• 8 GB RAM minimum; system must run in "High Performance" mode
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or 3.5mm adapters)
• No Chromebooks, Macs, tablets, or mobile devices permitted

Benefits

• Fully remote position with structured scheduling including business and weekend hours
• Full-time contract employment with monthly payments
• Internal certified training provided
• Immediate onboarding availability
• Supportive team environment with established corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is a global leader in language services with ISO certification and advanced translation memory technology. The company provides interpretation and localization solutions across all industries worldwide, built on a reputation for quality, reliability, and cost-effective client service.