Karen Interpreter - OPI/VRI

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients in healthcare and medical settings
• Apply industry-specific vocabulary and standards of practice for medical interpretation
• Participate in internal professional training and pursue additional certifications
• Report to team leaders and comply with dress code requirements for video remote interpreting

Requirements

• Fluent in English and native proficiency in Karen
• High school diploma in your native language
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills
• 1+ years of OPI/VRI experience preferred but not required
• Knowledge of medical terminology preferred
• Healthcare certifications preferred (PICSI, ALTA, HIPAA)

Preferred Qualifications

• Dedicated wired internet with minimum 10 Mbps download and 3 Mbps upload (Wi-Fi not allowed)
• Windows 10 or higher, Intel Core i5 or equivalent processor, 8 GB RAM minimum
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth or wireless)
• Single computer or laptop operating in High Performance mode with power adapter plugged in

Benefits

• Fully remote position with clear scheduling including business and weekend hours
• Full-time contract employment with monthly fee payments
• Internal certified training provided
• Immediate availability to start after onboarding
• Supportive team environment with active communication and corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. With ISO certification, high-tech translation memory software, and access to translators for any language and business application, Future Group has earned a reputable position across the global language services market.