Karen Interpreter - Remote OPI/VRI

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply medical and healthcare terminology knowledge to facilitate clear communication
• Provide the highest level of customer service during OPI and VRI sessions
• Facilitate communication between Limited English Proficient individuals and clients
• Participate in internal professional training and pursue relevant certifications
• Report to team leaders and comply with dress code requirements for video remote interpreting

Requirements

• Native fluency in Karen and fluent English
• High school diploma in your native language
• 1+ years of OPI/VRI experience preferred
• Knowledge of medical terminology preferred
• Healthcare certifications preferred (PICSI, ALTA, HIPAA)
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills

Preferred Qualifications

• Awareness of legal terminology
• International certifications in healthcare interpretation

Benefits

• Fully remote position with clear scheduling
• Full-time hours including business and weekend coverage
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract-based employment
• Supportive team environment with active communication and corporate culture

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. The company serves clients globally with high-tech translation memory software, ISO certification, and access to translators for any language and business application.