Key Account Management Lead  Dubai (Payments)

Responsibilities

• Lead the Key Account Management function for the Middle East & Africa region from Dubai, setting strategic goals and driving team performance.
• Mentor, coach, and develop account managers to build a high-performing, client-focused team.
• Own relationships with strategic merchants and support account managers on high-touch client interactions.
• Drive revenue growth by identifying expansion opportunities, leveraging market insights, and executing account strategies.
• Collaborate cross-functionally with Sales, Product, Engineering, Operations, Legal, and Support to ensure excellent service delivery.
• Use data analytics and KPIs to monitor account health, inform decisions, and optimize account performance.
• Oversee onboarding, implementation, and continuous improvement of key client accounts.

Requirements

• Fluent English
• Fluent Spanish
• Payments expertise
• Client relationship
• Leadership experience
• Strategic thinking
• Data analytics
• Bachelors degree

Preferred Qualifications

• Master's degree (preferred)
• People management certification
• Experience with international merchants
• Prior fintech or acquiring experience

Benefits

• Competitive compensation package
• Health insurance
• Housing allowance
• Relocation allowance (if applicable)
• Paid leave and flexible time off
• Home office support and work equipment
• Stock options and professional development support

About the Company

Yuno builds payment infrastructure that enables companies to operate globally with seamless payment orchestration. Founded by payments and technology experts, we provide high-performance payment solutions and integrations for merchants worldwide. We are expanding our regional teams and are hiring a Key Account Management Lead to be based in Dubai to drive growth across the MEA region while working with global stakeholders.