Latvian OPI/VRI Interpreter

Responsibilities

• Answer calls professionally and adhere to the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Apply specialized medical and healthcare vocabulary during interpretation sessions
• Facilitate communication between Limited English Proficient speakers and clients with accuracy and completeness
• Maintain dress code compliance for video remote interpreting sessions
• Participate in internal professional training and pursue additional certifications
• Report to team leaders and provide highest level of customer service

Requirements

• Native fluency in Latvian and fluent English
• 1+ years of telephone interpretation experience with a recognized interpretation company
• Solid knowledge of medical terminology; legal terminology knowledge is a plus
• High school diploma in native language
• High emotional intelligence and cultural tolerance
• Strong communication, listening, note-taking, and memory retention skills
• Wired internet connection with minimum 10 Mbps download and 5 Mbps upload speeds
• Windows 10 computer with dual core 2GHz processor and 8GB RAM minimum
• Noise-cancelling wired headset with built-in microphone (no wireless/Bluetooth)

Preferred Qualifications

• International healthcare certifications such as PICSI, ALTA, or HIPAA

Benefits

• Fully remote position with flexible full-time or part-time scheduling
• Immediate availability to start after onboarding
• Internal certified training provided
• Monthly fee payments with contract employment

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization providers. The company delivers language services across healthcare, legal, and business sectors using high-tech translation memory software and maintains ISO certification with access to translators for any language and business application.