Launch Operations Specialist

Responsibilities

• Own setup data migrations for dozens of customer implementations simultaneously
• Transform payroll, benefits, and demographic data from spreadsheets and PDFs into required formats
• Collaborate with Launch Managers to deliver timely, error-free go-lives
• Access and learn clients' cloud-based prior providers to pull and import setup data
• Identify missing or incorrect data and proactively communicate corrections
• Design and build processes, automations, and AI-powered workflows to scale the function

Requirements

• 2+ years in a data-heavy operations, implementation, or migration role
• Advanced Excel / Google Sheets skills (formulas, lookups, data cleaning)
• Proven ability to manage a high volume of concurrent projects and deadlines
• Track record of building or improving processes and tooling
• Genuine excitement and experience using AI tools to automate work
• Strong relationship and proactive communication skills

Preferred Qualifications

• Payroll and/or tax knowledge
• Familiarity with providers like ADP, Paychex, QuickBooks, or Sage/Foundation
• SQL, scripting, or other automation experience beyond spreadsheets

Benefits

• Competitive salary, commission, and equity packages
• Comprehensive medical, dental, FSA, and vision plans
• Company-matched 401(k) retirement plan
• Flexible PTO and generous 16-week paid parental leave
• Annual educational allowance for professional development

About the Company

Miter is the operating system for the construction industry, using AI and embedded payments to rebuild core HR, finance, and operations systems for construction contractors.