Law Enforcement Response Associate

Responsibilities

• Respond to requests from law enforcement and government authorities globally
• Review and assess requests related to critical safety incidents and emergency situations
• Identify and flag high-risk requests for internal escalation
• Investigate, track, and analyze legal requests for user data
• Document investigation results and decisions
• Maintain high levels of confidentiality and accuracy
• Provide guidance and mentorship to other LE Ops associates
• Ensure urgent cases are handled in accordance with applicable laws and internal policies

Requirements

• Fluency in French (reading, writing, and speaking)
• 4+ years of relevant experience in legal operations, investigative, or analytical roles
• Skilled in MS Office and various computer systems
• Advanced knowledge of SQL, Salesforce, and/or an interest in learning more
• Ability to manage and prioritize large ticket volumes
• Strong interpersonal and communication skills
• Ability to work with a high degree of independence

Preferred Qualifications

• Bachelor's Degree in a related field
• Investigative experience preferred
• Experience in data cleaning, data visualization, and/or data engineering

Benefits

• HSA medical plan with 100% premium coverage for employee-only
• 401(k) including employer match
• Paid leave (vacation, sick, parental)
• 11 paid holidays
• Employer-paid life, STD, LTD, and AD&D insurance
• Pet Insurance
• Professional development and coaching opportunities
• Access to Risk Intelligence Dashboard and GEAR App