Lead Nurturing & Appointment Setting Virtual Assistant

Responsibilities

• Contact new inbound leads quickly to improve speed-to-lead
• Conduct high-volume outbound calls to prospective members and re-engage inactive leads
• Book qualified prospects into introductory fitness sessions
• Schedule and confirm appointments using MindBody
• Follow up with no-shows and conduct win-back outreach
• Record call outcomes and maintain organized lead tracking in CRM and spreadsheets

Requirements

• Experience in appointment setting, outbound sales, or lead nurturing
• Strong verbal English communication skills with a native or near-native accent
• Ability to handle objections professionally and confidently
• Proficiency with Google Sheets, Microsoft 365, and VOIP platforms
• Comfortable working in a phone-intensive, performance-driven environment
• Availability to work Monday-Thursday (2:00 PM - 8:00 PM EST) and Saturday (8:00 AM - 2:00 PM EST)

Preferred Qualifications

• Previous experience with MindBody or LoopSpark
• High-volume outbound calling experience
• CRM management experience

Benefits

• Competitive rates
• Weekly payments
• Free training and upskilling
• Constant support and guidance
• Access to a vibrant community