Legal Intake Specialist

About the Company

Brandon J. Broderick is a prestigious and forward-thinking law firm committed to delivering exceptional legal services. We are dedicated to staying at the forefront of legal practice and technology, providing a supportive and inclusive environment for our team.

Responsibilities

• Interview prospective clients via phone and email to learn about their cases
• Conduct primary research to investigate the merit of prospective claims
• Evaluate claims to ensure alignment with the firm's practice areas
• Onboard new clients and secure their business
• Schedule initial consultation appointments with attorneys
• Manage and enter client information for all incoming and outgoing communications

Requirements

• Bilingual fluency in Spanish
• Strong negotiation and people skills
• Ability to demonstrate empathy and build trust with clients
• Proven ability to solve problems and manage multiple tasks
• Driven, resilient, and persistent personality
• Excellent telephone communication skills

Preferred Qualifications

• Previous sales experience
• Experience handling personal injury claims

Benefits

• Medical, Dental, and Vision insurance
• Paid time off (Vacation and Sick time)
• Robust holiday schedule
• Summer Fridays (early closures from Memorial Day to Labor Day)
• 401k plans with matching for qualifying employees