Legal Intake Specialist

Finch

Completely RemoteFull TimeLegal Services
Posted Today

Job description

About the Company

Finch is building the infrastructure to make justice radically more accessible. By automating administrative work and focusing on consumer law, Finch serves as the pre-litigation partner of choice for top personal injury firms across the country.

Responsibilities

  • Answer inbound calls with empathy and professionalism
  • Qualify cases and confirm eligibility using defined criteria
  • Guide clients through the sign-up process and secure retainers
  • Hand off cases to attorneys and lead paralegals with complete and accurate information
  • Maintain responsiveness to build trust with partners

Requirements

  • 5+ years in client-facing intake or sales roles
  • Experience in legal services is ideal
  • Excellent communication skills with the ability to build trust quickly
  • Ability to stay calm and focused under pressure
  • Availability to work flexible schedules, including evenings and weekends

Benefits

  • 100% coverage for health, dental, and vision
  • 401(k) retirement plan
  • Flexible PTO

Skills & tools

Sales

What the team is looking for

Use this list as a quick fit check before you apply.

  1. 015+ years client-facing intake or sales experience
  2. 02Legal services experience preferred
  3. 03Excellent communication skills
  4. 04Ability to work flexible schedules including evenings and weekends
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