Legal Ops Assistant

About the Company

Finch is building the infrastructure to make justice radically more accessible. We automate the admin work of consumer law to put clients first, starting with personal injury. Backed by Sequoia and Redpoint, we combine expert operators with purpose-built AI to handle every step of pre-litigation.

Responsibilities

• Solve problems across the case lifecycle wherever they arise
• Conduct treatment check-ins with clients
• Contact clients to get updates on case progression
• Investigate coverage disputes, liability disputes, and coverage investigations
• Step into a full desk when teammates are out of office
• Handle high-volume overflow tasks across the legal ops team

Requirements

• 1+ years in legal operations, case management, or claims handling in personal injury
• Bilingual (English/Spanish)
• Ability to manage high-volume workloads
• Effective communication skills with clients and attorneys
• Ability to thrive in fast-paced, high-volume environments

Benefits

• 100% coverage for health, dental, and vision
• 401(k) retirement plan
• Flexible PTO