Loan Processing Representative

Responsibilities

• Handle a queue of loan applications ensuring compliance with quality standards
• Receive inbound calls from customers regarding loan applications
• Initiate outbound calls to verify details and request additional information
• Resolve customer issues via phone, email, or fax
• Maintain accurate and meticulous customer account updates

Requirements

• Background in fast-paced customer service environments
• Exceptional communication and active listening skills
• Ability to thrive in high-volume environments
• Proficiency with new technology and remote work environments

Benefits

• Health, dental, and vision insurance including mental health benefits
• 401(k) matching plus a Roth option
• PTO and paid holidays off
• Sabbatical program for eligible roles
• Summer hours for eligible roles
• Paid parental leave
• Employee recognition and rewards program
• Charitable matching and a paid volunteer day

About the Company

Enova International is a leading financial technology company that provides online financial services through its AI and machine learning-powered Colossus™ platform. We serve non-prime consumers and businesses alike, offering world-class technology to create accessible credit for millions.