Luxury Travel Manager

About the Company

Flyflat is a premium travel company that helps founders, investors, and executives book international business and first-class flights at unbeatable rates. We combine proprietary booking methods with a 24/7 white-glove concierge service to manage premium travel needs without friction.

Responsibilities

• Manage the full lifecycle of client engagement including outreach, flight strategy, consultative sales, and closing
• Serve as the primary point of contact for clients, crafting itineraries and guiding booking decisions
• Maintain and grow client relationships by re-engaging past clients and following up on new leads
• Act as an emergency contact for clients regarding time-sensitive travel matters
• Use knowledge of routes, loyalty programs, and luxury flying to provide optimal travel options
• Collaborate with internal concierge and operations teams to deliver seamless service

Requirements

• 3+ years of experience in luxury service or selling high-ticket items
• Strong knowledge of premium travel, airlines, loyalty programs, and global destinations
• Outstanding communication skills across email, text, and voice
• Ownership mindset with a proactive and solution-oriented approach
• High integrity and discretion for managing sensitive, high-value transactions

Preferred Qualifications

• Experience with GDS systems such as Sabre or Amadeus
• Existing book of business or agency partnerships
• Strong partnerships with air consolidators and luxury hotel brands
• Background in HNW service, concierge teams, or early-stage startups