MAC Systems Engineer

Responsibilities

• Manage macOS fleets using an MDM platform (Jamf Pro preferred or similar) across multiple clients
• Configure device policies, deploy applications, and maintain device compliance
• Support automated device enrolment and lifecycle processes (onboarding, offboarding, wipe, rebuild)
• Maintain accurate inventory and documentation per client
• Provide remote end-user support for macOS devices and common productivity tools
• Troubleshoot OS, application, and access issues across different client environments
• Assist with new starter setup and device readiness
• Communicate clearly with clients and provide updates on issues and improvements
• Ensure encryption and baseline security settings are enforced
• Monitor device health and assist with patch and update management
• Support response to security incidents such as lost or compromised devices
• Contribute to improving standards, automation, and service quality

Requirements

• Experience supporting macOS in a business environment
• Exposure to an MDM solution (Jamf, Kandji, Mosyle, Intune, etc.)
• Strong troubleshooting and customer-facing communication skills
• Ability to manage workload across multiple clients and priorities

Preferred Qualifications

• Experience with Jamf Pro and Apple Business Manager
• Familiarity with identity providers (Okta, Entra ID, Google Workspace)
• Basic scripting knowledge (Bash or similar)
• Understanding of macOS security fundamentals and patch management

Benefits

• Great team of smart people, in a friendly and open culture
• No dumb managers, no stupid tools to use, no rigid working hours
• No waste of time in enterprise processes, real responsibilities and autonomy
• Expand your knowledge of various business industries
• Create content that will help our users on a daily basis
• Real responsibilities and challenges in a fast evolving company

About the Company

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