Malayalam Interpreter

Responsibilities

• Answer calls professionally following the Interpreter's code of conduct
• Take accurate notes during calls and render all messages completely without adding, omitting, or substituting
• Facilitate communication between Limited English Proficient speakers and clients in healthcare and legal settings
• Apply industry-specific vocabulary and standards of practice
• Participate in internal professional training and pursue new certifications
• Report to team leader and comply with dress code for video remote interpreting

Requirements

• Native fluency in Malayalam and fluent English
• High school diploma in native language
• 1+ years of OPI/VRI experience preferred
• Knowledge of medical and legal terminology preferred
• Healthcare certifications (PICSI, ALTA, HIPAA, etc.) preferred
• High emotional intelligence and tolerance for different cultures
• Strong communication, listening, note-taking, and memory retention skills

Preferred Qualifications

• Windows 10+ computer with dual core 2 GHz processor (Intel Core i5 or superior)
• 8 GB RAM minimum, operating in "High Performance" mode
• Wired ethernet connection with 10 Mbps download / 3 Mbps minimum speeds (Wi-Fi not allowed)
• USB wired noise-cancelling headset with built-in microphone (no Bluetooth/wireless)
• No Chromebooks, Macs, tablets, or mobile devices permitted

About the Company

Future Group Translation and Localization Services, founded in 1994, is one of the world's most trusted translation and localization expert houses. The company provides language services across healthcare, legal, and other industries with ISO certification and high-tech translation memory software technology.